Supercharged Cash Out - Explained

At kwiff, we don’t like to stick to the norm, we want every part of your betting experience to be enhanced, better, different. Why does this need to stop when you place your bet? We don’t think it does, introducing SUPERCHARGED CASH OUT!

When triggered, ‘Supercharged Cash Out’ adds more funds to your minimum total cash out amount.

The Supercharged Cash Out feature is unique to kwiff as we believe in giving you more bang for your buck.

Not every Cash Out will be Supercharged, but every one will have the chance to be! 

Supercharged Cash Out - Terms & Conditions

I.1 Single and Accumulated bets placed both pre-match and in-play are eligible to ‘Cash Out’. You will have the option to accept settlement of bets you have placed before the result of the bet is determined. The ‘Cash Out’ amount is calculated based on the current odds and is subject to change depending on when you choose to accept a ‘Cash Out’. The ‘Cash Out’ amount offered will be the minimum total amount that will be returned to your account if the ‘Cash Out’ request is successful.

The ‘Cash Out’ amount could also be Supercharged and more funds added to that minimum total amount. Kwiff cannot be made liable in case ‘Cash Out’ is not available for technical or any other reasons. We recommend explicitly not to place bets based on the assumption that ‘Cash Out’ will be available in time for the respective bet. The final result of the bet will have no impact on the ‘Cash Out’ amount from that point. 

I.2 Similar to placing a bet there is a time delay in ‘Cash Out’ being accepted. If the ‘Cash Out’ value has changed after the customer’s request before the conclusion of the ‘Cash Out’, the ‘Cash Out’ will be rejected. If the app is closed for any reason during the countdown, the ‘Cash Out’ will still process if there are no reasons not to (eg. odds change, market not available or other reasons). 

I.3 When ‘Cash Out’ is available pre-event, and we do not cover the event In-Play or stop covering the event In-Play, then Cash Out will be unavailable once the event starts or our In-Play coverage stops. We do not guarantee the availability of ‘Cash Out ‘offers for any event or market type at any time, even if it has been offered for the same event or market type before. 

I.4.1 Using ‘Cash Out’ may mean you will opt out of and no longer be eligible for a particular promotion. See terms and conditions of the promotion for further details. 

I.4.2 A Cashed Out bet will no longer be affected by re-settlements as part of individual sport rules or goodwill gestures, promotions or offers. 

I.4.3 ‘Cash Out’ will not be offered on Surprise Bets. 

I.4.4 Bets placed to qualify for a surprise bet may also not have ‘Cash Out’ available.  

I.4.5 Where an error results in an incorrect amount being offered that is subsequently Cashed Out, then the ‘Cash Out’ transaction will be made void and the original bet will be settled on the final result with the correct prices applied to the bet. 

I.4.6 Kwiff reserves the right to remove all or part of the Cash Out feature to any customer or group of customers where it has reasonable grounds to believe that the customer or group of customers is misusing Cash Out. This will be at Kwiff’s discretion.

General Terms & Conditions

B.1 In the event of any dispute regarding these promotional terms and conditions; the administration, conduct or results of the Promotion; and/or any other matters relating to the Promotion, the decision of kwiff shall be final, if you disagree with said decision or have any complaints, you can reach out to us through our Customer Service team or alternatively, we are also affiliated with the Alternative Dispute Resolution entity eCogra. Refer to the Complaints procedure for more information on complaints and disputes.

B.2 Failure to comply with these promotional terms and conditions may result in your disqualification from the Promotion and/or account closure.

B.3 Duplicate accounts will not qualify for this Promotion. Kwiff may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate.

B.4 All withdrawals are subject to audit by kwiff. We reserve the right to reclaim any bonus and/or cash reward and/or any winnings, and/or close an account, in a situation of obvious abuse or fraud.

B.5 The Promotion is limited to one entry per person, meaning we monitor one per family, household address, email address, IP address, telephone number, same payment account number (e.g. debit card), and shared computer (e.g. public library or workplace).

B.6 We reserve the right to withhold or cancel payments and any winnings generated where:

  • Participants, whether individually or acting in a group, are found to be in breach of these terms and conditions;
  • A customer is found to have multiple accounts;
    A customer is self-excluded on any accounts they hold with kwiff;
  • Kwiff, at its sole discretion has reason to believe that the Promotion has been abused, manipulated, or that irregular (e.g influence betting, syndicate betting, etc.), fraudulent, collusive or illegal activity has occurred. (See item J.6.2 of our T&C’s for further information on abuse of promotions and bonuses).

B.7 In the event of any breach of these terms and conditions or a participant being ineligible to participate in the Promotion, kwiff reserves the right to take such action as it deems appropriate and in its absolute discretion, including but not limited to account closures; disqualifications from the promotion; reclamation of bonuses, cash rewards, winnings or prizes granted; refusing all future promotions; withholding associated winnings; and/or voiding associated stakes.

B.8 Events may occur that result in kwiff extending, refusing, reclaiming, cancelling, terminating, modifying or suspending the Promotion, these terms and conditions and/or the awarding of prize(s), bonuses or cash rewards at any point and for any reason. These may be due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond the control of kwiff and accordingly the entrant agrees that kwiff shall have no liability as a result thereof. Surprise or Free bets once voided will have no stake returned. We shall endeavour to supply an alternative Surprise Bet of the same value. Where existing participants are affected, they shall be informed in advance and can opt-out with only their eligible redeemable cash balance being available.”

B.9 Kwiff disclaims any liability for inaccurate information or payouts, whether caused by the website, users of the Platform, equipment used in the Promotion, or by human or technical errors related to the Promotion. Kwiff does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry or qualification for the Promotion. Kwiff will not be responsible for any postponement or cancellation of the Promotion to the extent such occurs for reasons beyond kwiff’s reasonable control.
B.10 Kwiff may at any point before, during or after the Promotion, ask for verification documents such as passport or ID to verify your identity, age and residency to fulfil ongoing regulatory obligations and limit fraud. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes or rewards that have been allocated or awarded to you, without compensation.

B.11 Employees of kwiff (or their families or households), or any group company of kwiff, companies associated with kwiff and all affiliates of such companies, are not eligible to participate in the Promotion. Kwiff reserves the right to verify the eligibility of all participants.

B.12 kwiff reserves the right to suspend, cancel or amend the promotion where it becomes necessary to do so as a result of an exceptional event or any circumstances beyond our control. Customers who qualified prior to any change will be honoured with the reward or where not possible, with a reward of equal value or greater.

B.13 The promoter of this Promotion in UK and Ireland is kwiff Limited, registered in Malta under the number C77623 and having its registered office at Triq Il-Wied Ta’ L-Msida, Msida, MSD9023, Malta. For players not in the UK or Ireland the service is operated by Worldwide Gaming Limited, a company registered in Isle of Man with registration number 017900V having its registered office at Second Floor, 18-20 North Quay, Douglas, Isle of Man.

B.14 Kwiff Terms And Conditions and Betting Rules apply. In the event of any conflict or inconsistency between these promotion terms and conditions and the kwiff Terms of Conditions and/or Betting Rules, they shall prevail in the following order: (a) Terms of Conditions, (b) Betting Rules, (c) these promotion terms and conditions.

Last updated: 23.09.2022 at 12.00

Operated by Kwiff Limited, Kwiff Penthouse, Domestica Building, Triq Il-Wied Ta’ L-Msida, Msida, MSD9023, Malta. Kwiff Ltd is a wholly-owned subsidiary of Eaton Gate Gaming Limited. Eaton Gate Gaming Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 44448. This license names Kwiff Ltd as agent and authorizes Kwiff Ltd to provide gambling facilities, by way of umbrella license held by its parent company.

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