You've Received a Surprise Bet!
Now what?

What is a Surprise Bet and how it works?

At kwiff we’re building a new and superior betting experience. One that’s bigger, better and more entertaining. 

That’s why we don’t follow the crowd when it comes to bet offers with huge wagering requirements. Instead we give out Surprise Bets.

A Surprise Bet is a bet that we make and is generated by our algorithm so could be on any sport or bet type, and will appear in the ‘Cash Out’ section on your app. Winnings are paid out in withdrawable cash, excluding the stake.

The odds on your bet could even get kwiffed. This is when the odds on your bet are suddenly improved. You could get kwiffed on any bet (regardless of the sport, odds or stake) but you can’t control when it happens. When it does, it happens to you and no one else, and it could give you better odds than anyone else, anywhere else.​

Terms & Conditions

A.1 The bet will be placed into the customers “Cash Out” section of the app.

A.2 Customers eligible for a reward will be awarded a sports bet of kwiff’s choice. The customer will not be able to select the bet.

A.3 Not all bets will be “kwiffed” (supercharged) and any odds increases are subject to the regular terms and conditions; section kwiffed bets.

A.4 If the bet is a winning bet, the customer will receive all winnings (excluding the stake). The winnings will not be subject to any wagering requirements and can be withdrawn.

A.5  Surprise or Free bets once voided will have no stake returned. We shall endeavour to supply an alternative Surprise Bet of the same value.

General Terms & Conditions

B.1 In the event of any dispute regarding these promotional terms and conditions; the administration, conduct or results of the Promotion; and/or any other matters relating to the Promotion, the decision of kwiff shall be final and no correspondence or discussion shall be entered into. Failure to comply with these promotional terms and conditions may result in your disqualification from the Promotion and/or account closure.

B.2 Duplicate accounts will not qualify for this Promotion. Kwiff may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate.

B.3 All withdrawals are subject to audit by kwiff. We reserve the right to reclaim any bonus and/or cash reward and/or any winnings, and/or close an account, in a situation of obvious abuse or fraud.

B.4 The Promotion is limited to one entry per person, meaning we monitor one per family, household address, email address, IP address, telephone number, same payment account number (e.g. debit card), and shared computer (e.g. public library or workplace).

B.5 We reserve the right to withhold or cancel payments and any winnings generated where: 

  • Participants, whether individually or acting in a group, are found to be in breach of these terms and conditions;
  • A customer is found to have multiple accounts;
  • A customer is self-excluded on any accounts they hold with kwiff;
  • Kwiff, at its sole discretion has reason to believe that the Promotion has been abused, manipulated, or that irregular, fraudulent, collusive or illegal activity has occurred.

B.6 In the event of any breach of these terms and conditions or a participant being ineligible to participate in the Promotion, kwiff reserves the right to take such action as it deems appropriate and in its absolute discretion, including but not limited to account closures; disqualifications from the promotion; reclamation of bonuses, cash rewards, winnings or prizes granted; refusing all future promotions; withholding associated winnings; and/or voiding associated stakes.

B.7 Events may occur that result in kwiff extending, refusing, reclaiming, cancelling, terminating, modifying or suspending the Promotion, these terms and conditions and/or the awarding of prize(s), bonuses or cash rewards at any point and for any reason. These may be due to a third party’s illegal activity, technical difficulties and/or any other reasons beyond the control of kwiff and accordingly the entrant agrees that kwiff shall have no liability as a result thereof. Surprise or Free bets once voided will have no stake returned. We shall endeavour to supply an alternative Surprise Bet of the same value. Where existing participants are affected, they shall be informed in advance and can opt-out with only their eligible redeemable cash balance being available. 

B.8 Kwiff disclaims any liability for inaccurate information or payouts, whether caused by the website, users of the Platform, equipment used in the Promotion, or by human or technical errors related to the Promotion. Kwiff does not accept responsibility for network, computer, hardware or software failure of any kind, which may affect the sending, receipt or processing of your entry or qualification for the Promotion. Kwiff will not be responsible for any postponement or cancellation of the Promotion to the extent such occurs for reasons beyond kwiff’s reasonable control. 

B.9 Kwiff may at any point before, during or after the Promotion, ask for verification documents such as passport or ID to verify your identity, age and residency to fulfil ongoing regulatory obligations and limit fraud. If you are unable to produce such documents you will automatically be excluded from the Promotion and will forfeit any prizes or rewards that have been allocated or awarded to you, without compensation.

B.10 Employees of kwiff (or their families or households), or any group company of kwiff, companies associated with kwiff and all affiliates of such companies, are not eligible to participate in the Promotion. Kwiff reserves the right to verify the eligibility of all participants.

B.11 kwiff reserves the right to suspend, cancel or amend the promotion where it becomes necessary to do so as a result of an exceptional event or any circumstances beyond our control. Customers who qualified prior to any change will be honoured with the reward or where not possible, with a reward of equal value or greater.

B.12 The promoter of this Promotion in UK and Ireland is kwiff Limited, registered in Malta under the number C77623 and having its registered office at 32 Sovereign Building, Zaghfran Road, Attard, ATD9012, Malta. For players not in UK or Ireland the service is operated by Worldwide Gaming Limited, a company registered in Isle of Man with registration number 017900V having its registered office at Second Floor, 14 Athol Street, Douglas, Isle of Man.

B.13 Kwiff Terms and Conditions and Betting Rules apply. In the event of any conflict or inconsistency between these promotion terms and conditions and the kwiff Terms of Conditions and/or Betting Rules, they shall prevail in the following order: (a) Terms of Conditions, (b) Betting Rules, (c) these promotion terms and conditions.

Last updated: 08.09.2021 at 09:25 (BST).

kwiff Limited Registration No. C77623 having its registered address at 32 Sovereign Building, Zaghfran Road, Attard ATD9012, Malta is licensed and regulated in Great Britain by the Gambling Commission with account number 4448.

Worldwide Gaming Limited Registration No. 017900V having its registered address at Second Floor, 14 Athol Street, Douglas, Isle of Man is licensed and regulated by the Isle of Man Gambling Supervision Commission under the Online Gaming Regulations Act 2001 (issued on 15.10.2020).

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